Services

🌐 Cloud-Native & Enterprise Modernization

Our Cloud Services:

  • Microservices & API-first architecture design
  • Kubernetes, Docker & DevOps automation
  • Multi-cloud & hybrid-cloud migration strategies
  • Cloud cost optimization & FinOps governance

Build agile, scalable, and future-ready platforms.We help enterprises move from outdated monoliths to microservices-based, API-first architectures deployed on Kubernetes and cloud-native stacks. Whether you’re on AWS, Azure, or GCP, we design cloud strategies that optimize performance, resilience, and cost.

AI that doesn’t just answer — it acts.

IntellifyAi is at the forefront of Agentic AI, enabling enterprises to build autonomous AI agents that learn, adapt, and execute workflows. From document processing with i_Nova to enterprise copilots and AI-powered decision engines, we help businesses move beyond automation to intelligence.

🤖 Agentic AI & Workflow Automation

Our AI Services:

  • Intelligent Document Processing (IDP) & Knowledge AI
  • Retrieval-Augmented Generation (RAG) pipelines
  • AI copilots & conversational enterprise assistants
  • Predictive & prescriptive analytics with LLMs/VLMs
  • AI adoption roadmaps & governance frameworks

📊 Data Engineering & AI Services

Our Data Services:

  • Data lakes & lakehouse architecture
  • Real-time streaming (Kafka, Kinesis, Flink)
  • MLOps pipelines (training → deployment → monitoring)
  • Data governance & compliance frameworks
  • Business intelligence dashboards & visualization

Turn raw data into real-time intelligence.

We help organizations unlock the power of data with modern data platforms, ML pipelines, and real-time analytics. From building data lakes & lakehouses to delivering dashboard-driven insights, we ensure your data becomes a true competitive advantage.

Industries We Empower

AI with domain depth. Unlike generic consulting firms, IntellifyAi brings verticalized expertise
 to industries where compliance, accuracy, and real-time intelligence matter most.

✈️

Airlines & Aviation

Crew ops, compliance, flight docs.

💰

Banking & Financial Services

Invoices, contracts, KYC, compliance checks.

🪙

Insurance

Financial & Insurance

⚖️️

Regulatory & Legal

Contracts, compliance monitoring, audit readiness.

🏥️

Healthcare

Patient forms, lab reports, insurance claims.

🧳

Travel & Hospitality

Tourism and Lodging

🛍️

Retail & E-Commerce

Retail and Online Shopping

🏫

Education

Test papers, research papers, transcripts, AI tutoring insights.

Contact Centre Optimisation &
CX Improvement - DABPS

Transform your contact centre into an AI-enabled experience hub.

At IntellifyAi, we combine domain expertise in contact centre operations with the power of LLMs and Agentic AI to help enterprises reduce costs, improve efficiency, and deliver world-class customer experiences.

Our Contact Centre Optimisation Framework is a structured approach that diagnoses current performance, identifies AI opportunities, and builds a roadmap for measurable transformation.

How We Do It

Discovery & Diagnostics

Pinpoint where LLMs and Agentic AI can add the most value.

AI Opportunity Mapping

Design the AI-enabled future state of your contact centre.

Blueprint & Roadmap

Design the AI-enabled future state of your contact centre.

Proof of Value (PoV)

Validate ROI through a controlled pilot on a high-impact use case.

Scale & Optimisation

Roll out across the enterprise with governance, training, and continuous improvement.

The Impact

AI That Delivers Measurable Results

Our solutions don’t just innovate — they transform performance metrics and customer experience at scale

30–40%

Reduction in Average Handling Time (AHT)

20%+

Improvement in First Call Resolution (FCR)

25–35%

Increase in self-service containment

10–15%

Uplift in CSAT and NPS

Reduced agent turnover & improved productivity

Beyond Consulting — A True AI Partnership

Why Partner with IntellifyAi?

We don’t just deliver technology; we co-create intelligent, future-ready enterprises with measurable outcomes.

Domain Context

Deep industry expertise across aviation, BFSI, education, healthcare, and compliance.

Proven Expertise

Cloud-native, microservices, AI, and data platforms designed for enterprise scale.

End-to-End Ownership

From advisory → architecture → implementation → optimization, we manage the entire journey.

Agentic AI-first

We specialize in next-generation AI that executes, not just analyzes.